How can I help?
Tide is made by one person. If something is broken, missing, or simply not behaving the way it should — write. Replies come slower than a chatbot but with actual hands on the keyboard.
No ticket system, no auto-responder, no first-line triage. Just email a person who built the app.
Before you write — quick checks
Tide syncs through iCloud's private database. Make sure both devices are signed in to the same Apple ID and have iCloud Drive on. Open Settings → Sync → iCloud inside Tide and confirm the toggle is green. A first sync after install can take up to about thirty seconds.
Open iOS Settings → Tide → Notifications and confirm they're allowed. Inside Tide, check Settings → Notifications — cairns and the drift reminder each have their own toggle. Quiet hours skip everything inside the window you set.
It will say which it is. “Reaching the App Store…” means it is still trying; anything else shows a short reason and a Try again button. If it keeps failing on Wi-Fi, your App Store country may not have the products yet — write and I’ll check.
Things people ask
There isn’t one. Tide has no sign-in, no password, and no server to hold an account on. Everything is yours on the device, and syncs through your own iCloud if you leave that switched on.
Uninstalling the app removes the on-device data. To also clear your iCloud copy, go to iOS Settings → your Apple ID → iCloud → Manage Storage → Tide → Delete Data. Reinstalling won't pull anything back once that's done.
Yes. Settings → Sync → Export reflections offers Markdown and CSV. The export covers every reflection on the device, newest first, and hands the file to the iOS share sheet — save it to Files, iCloud Drive, email it to yourself, anywhere you want it.
On purpose. Tide celebrates the day being full, not a number you're afraid to lose. The only milestone note Tide ever sends is a quiet thank-you the morning after thirty, sixty, or a hundred days you have held it — days in total, never days in a row — and even that you can turn off.
Not planned. Tide leans on iOS 26 features (Liquid Glass, CloudKit, SwiftData) that don't exist on Android. A cross-platform rewrite would change the app more than I'm willing to.
No. The tip jar exists for anyone who wants to support the work; the app itself is and will remain free, without ads, without analytics tied to you personally, and without a premium tier.
Privacy questions
What Tide collects (and what it doesn't) lives on the Privacy page. If something on that page isn't clear or doesn't match what you observe, write — I'll fix the page or the app, whichever's off.
Bug reports & ideas
When you write, the most useful details are: which iOS version (Settings → General → About → iOS Version), which Tide version (Settings, scroll to the bottom — it reads Version 2.4.0 — made with ♥ in Czechia), and a short note on what you expected versus what happened. A screenshot is gold but not required.