How can I help?
Tide is made by one person. If something is broken, missing, or simply not behaving the way it should — write. Replies come slower than a chatbot but with actual hands on the keyboard.
No ticket system, no auto-responder, no first-line triage. Just email a person who built the app.
Before you write — quick checks
Tide syncs through iCloud's private database. Make sure both devices are signed in to the same Apple ID and have iCloud Drive on. Open Settings → Sync → iCloud inside Tide and confirm the toggle is green. A first sync after install can take up to about thirty seconds.
Open iOS Settings → Tide → Notifications and confirm they're allowed. Inside Tide, check Settings → Notifications — cairns and the drift reminder each have their own toggle. Quiet hours skip everything inside the window you set.
That means StoreKit hasn't returned product data yet. Force-quit Tide in the app switcher and relaunch. If the rows stay empty after a couple of minutes on Wi-Fi, your App Store country may not have the products available yet — write and I'll check.
If you're on TestFlight build 433 or earlier — that was a real bug, fixed in the build that landed shortly after. Update through TestFlight.
Things people ask
No. Sign in with Apple is optional. Every feature — habits, reflections, breathing, insights, export — works without an account. Signing in only persists your display name across devices.
Uninstalling the app removes the on-device data. To also clear your iCloud copy, go to iOS Settings → your Apple ID → iCloud → Manage Storage → Tide → Delete Data. Reinstalling won't pull anything back once that's done.
Yes. Settings → Sync → Export reflections offers Markdown and CSV. The export covers every reflection on the device, newest first, and hands the file to the iOS share sheet — save it to Files, iCloud Drive, email it to yourself, anywhere you want it.
On purpose. Tide celebrates the day being full, not a number you're afraid to lose. The only streak note Tide ever sends is a quiet thank-you the morning after thirty, sixty, or a hundred days — and even that you can turn off.
Not planned. Tide leans on iOS 26 features (Liquid Glass, CloudKit, SwiftData) that don't exist on Android. A cross-platform rewrite would change the app more than I'm willing to.
No. The tip jar exists for anyone who wants to support the work; the app itself is and will remain free, without ads, without analytics tied to you personally, and without a premium tier.
Privacy questions
What Tide collects (and what it doesn't) lives on the Privacy page. If something on that page isn't clear or doesn't match what you observe, write — I'll fix the page or the app, whichever's off.
Bug reports & ideas
When you write, the most useful details are: which iOS version (Settings → General → About → iOS Version), which Tide version (Settings, scroll to the bottom — it reads Version 0.0.1 — made with ♥ in Czechia), and a short note on what you expected versus what happened. A screenshot is gold but not required.